Performing UK (V3) Data Updates With Electronic Updates

Document type: Tech doc  
Associated product(s): Product name: Electronic Updates
Views: 3324  |  Created: 4 years agoLast updated: 4 years ago

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Experian QAS is in the process of rolling out access to our Electronic Updates Platform for all customers. The Electronic Updates Platform can be used to access your data online rather than using discs to update your software. This is a guide to assist users of UK (V3 or below) software in performing their data updates using Electronic Updates (EU).

Any customer who currently receives the UK Databases CD to update their software can use this guide. The UK databases CD is used to update a range of different products, notably;

• Quick Address Rapid
• QAS Pro V1, V2 and V3
• QAS Batch V1, V2 and V3

Use of EU will allow you to access a copy of the data update disc online, in the same way you would a digital download or FTP link, and will serve as the primary method of data shipment moving forwards.

 1) Locate your Electronic Update (EU) login details

You will have recently received an email from, with the subject title ‘Welcome to QAS Electronic Updates – log-in details”. This email contains the username and password for your online data account. If you cannot find this email, please contact our support team by emailing or calling 020 7498 7788.


2) Login to EU and download your latest data update

To download your latest data update you will need to login into the online EU portal, which can be found here:



Enter your username and password as provided in the email sent to you in order to log into the EU portal.
Once you have logged into the portal, Please then click the UK, after that you will be presented with this screen:


Above is a screenshot of what you may expect to see once you log into the portal. You will need to click on the file or, depending on whether you currently receive Quarterly or Monthly address data.
Simply click on the download button to begin the download, ensuring you have chosen the latest vintage available to you. This will ensure you get the latest and most up to date data available.
The download will then start – most browsers will give an indication as to how long this will take, like in the screenshot below.

Please make a note of where the package has been downloaded to – you will need to access this location to continue the data update process.

3) Unzip the data update package

The data update package you have downloaded has been zipped and compressed, a common method to reduce file sizes for ease of transfer over computer networks and the Internet. You will need to unzip this package in order to continue with the data update process.
Simply right click on the file and then click Extract All (note this is using the Windows Unzip application, your experience may vary slightly if running alternative software).

Clicking on this will bring up the below window prompt, please make sure that the ‘Show Extracted files when complete’ box is ticked so you can launch the setup.

The data update package will then be unzipped, and the location opened in a new window. The screenshots below show how this will potentially look.

Once extracted it will open a new window where the data has been extracted to:


4) Launch the setup.exe

Simply locate the application called setup.exe and double click – this will launch the data update setup, in the same way as you would experience if you had placed a disc into the CD drive of your computer.

You will be familiar with the rest of the data update process, and so can continue as you normally would in order to update your Experian QAS software products. Simply follow the on screen instructions and prompts in order to complete the update process.

Please note: If you are running Windows Vista or later, you may experience problems running the data setup, due to the older nature of the V1-V3 product base. If you see the below error message, you will need to update your software manually.


If you do get this error message then please click here "Performing UK Manual Updates"

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