Performing GBR manual data updates

Document type: Tech doc  
Associated product(s): Product name: Pro Version: 4.0 + OS: Linux , Unix , Windows (more products) Product name: Pro Web Version: 4.0 + OS: Linux , Unix , Windows
Product name: QAS Batch, QAS BAtch API, QAS PRO APIOS: Linux , Unix , Windows
Product name: Data Version: 4.0 + OS: Linux , Unix , Windows

Views: 17258  |  Created: 5 years agoLast updated: 3 years ago

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Performing GBR Manual Data Updates

Summary

This is a guide to assist users in performing data updates manually. A manual data update is required if you do not have the EU client set to automatically update your applications or you have used the EU Portal to download your files.
Before completing any of these steps please close down any QAS applications.

1) Download your files

To download your files you will need to login into the online portal https://updates.qas.com/portal/. Your login details are located in the automated email you received when your Electronic Updates account was setup. If you are unable to find these details, please contact uk.support.qas@experian.com

Once you have logged into the portal, download each of the files that you require.

Below is a sctreenshot of what to expect once you log into the portal. The exact files available to download will vary depending in the data sets your are licenced to use. Simply click the files that you wish to download. Please make sure that you download the most recent data and ensure all files you download are from the same vintage.

Please make a note of where these files have downloaded to.

 

2) Locating your Data Files

You will need to find the folder where the QuickAddress data files are stored on your system – by default this data folder should be located at:

C:\Program Files\QAS\[PRODUCT]\Data

Steps ‘a’, ‘b’ and ‘c’ below run through how to locate your data files, run through them in order and if at any stage you locate your files, move onto Step 2.

a. Try running the above directory / folder path by using the Run feature on the Windows Start Menu. Copy (Ctrl+C) the above and Paste (Ctrl+V) it into the textbox in the Run window, then click OK.
Proceed to Step 2 if the directory opens a window with the Data Files in. If you get a prompt specifying the path is “unavailable” then use the following methods to locate the data files.

b. Use the Search feature on the Windows Start Menu to search for one of the GBR files for example gbr.dts (as below). When you click on Search the right hand panel will gradually list the data file searched for and its location. Right click on the data file and choose Open Containing Folder and proceed to Step 2. If this search returns with no results then use method (c) to locate the data files.

c. Use the Search feature on the Windows Start Menu to search for the file qawserve.ini (as shown above). Double click on the file to open and look for the keyword: InstalledData= this is the location where your QuickAddress data files are stored. Copy this location and use the Run feature to open the folder, as described above. Proceed to Step 2.


3) Updating Data Files

a. Locate where you have downloaded your files from the online portal, you will need to now copy the files that you have downloaded and paste them into your data directory (follow steps above)

b. Navigate to your data directory and paste the files in select Yes to All when prompted to replace the existing files



Once you have replaced the data files on your system that QAS is using, your product will begin working normally again.
If you are using Pro Web then you will need to restart your service.

To do this: use the run function on windows start menu and type ‘services.msc’

Locate your Pro Web Service this is: QuickAddress Pro Server (Version Number)

Right click on the service and click restart.


4) Test your new updated data

To test that your data was successfully updated you can search on the test postcode. Test postcodes can be found here.

If you still experience issues please contact your local support office for assistance by clicking here.
 

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