Error '-1701 - No datasets open'

Summary

This error message applies directly to UK DataPlus sets.

When you attempt to perform a search on the Pro API DataPlus Test Harness (datxtrve.exe), you will receive the following error:

Pro Plug and Go will return the following error message upon start up:

With custom integrations, the error message will vary depending on how you have integrated Pro. The address data will be returned, but the DataPlus will return an error message similar to the following:

-1701 No datasets open

Solution

The above error is a result of the DataPlus files having expired. This can usually be resolved by performing a data update from the most recent QAS data update shipped. These are dispatched on a regular basis to all QAS customers. (The frequency of updates depends on which data is required.) If you cannot locate your latest data update from QAS, please contact support.