Contact Support by Phone
You can expect an initial response within 1 business day.
Further information about our support can be found in the Experian QAS Worldwide Support Policy.
Important: Please have your Account Reference ready when calling support.
| Location | Phone | Hours | Language | Exceptions |
|---|---|---|---|---|
| Australia, New Zealand and Singapore | 08:30 - 17:30 AEST | English | Weekends and New South Wales and Victoria public holidays | |
| France | 09:00 - 18:00 | French | Weekends and public holidays | |
| United Kingdom and the Netherlands | 08:30 - 18:00 | English | Weekends and England and Wales public holidays | |
| USA and Canada | 08:00 - 20:00 (Eastern Time) | English | Weekends and Massachusetts public holidays | |
| All Others | Provided by appropriate Support Location specified at point of sale. | |||