Contact Support by Phone

You can expect an initial response within 1 business day.

Further information about our support can be found in the Experian Data Quality Worldwide Support Policy, or please visit the Legal Page to view the support policy for your country.

Important: Please have your Account Reference ready when calling support.


Location Phone Hours Language Exceptions
Australia, New Zealand and Singapore Melbourne: +61 3 8622 1655

Sydney: +61 2 8907 7272
08:30 - 18:00 AEST English Weekends and New South Wales and Victoria public holidays
France and the Netherlands +33 (0)1 70 39 43 43 9:00 - 12:30 and 14:00 - 18:00 (Monday to Thursday)
9:00 - 12:30 and 14:00 - 17:00 (Friday)
French Weekends and public holidays
United Kingdom +44 (0) 207 498 7788 08:30 - 18:00 English Weekends and England and Wales public holidays
USA and Canada +1 (888) 712-3332 24 hours a day / 7 days a week English None
All Others Provided by appropriate Support Location specified at point of sale.