Contact Support by Email
You can expect an initial response within 1 business day.
Further information about our support can be found in the Experian QAS Worldwide Support Policy.
Important: Please include your Account Reference in the email.
| Location | Hours | Language | Exceptions | |
|---|---|---|---|---|
| Australia, New Zealand and Singapore | qassupport@au.experian.com | 08:30 - 17:30 AEST | English | Weekends and New South Wales and Victoria public holidays |
| France | support@qas.fr | 09:00 - 18:00 | French | Weekends and public holidays |
| United Kingdom and the Netherlands | uk.support@qas.com | 08:30 - 18:00 | English | Weekends and England and Wales public holidays |
| USA and Canada | us.support@qas.com | 08:00 - 20:00 (Eastern Time) | English | Weekends and Massachusetts public holidays |
| All Others | Provided by appropriate Support Location specified at point of sale. | |||