Contact Support by Email
You can expect an initial response within 1 business day.
Important: Please include your Account Reference in the email.
Customer Notice: If you are still using email addresses which end in @qas.com to contact the Experian Data Quality Support Services Team, please note this domain will be retired 1st November 2016 (December for USA). From this date your enquiry will not be received if sent to this email address. Please contact your regional Support Services Team using the relevant email below.
|Australia, New Zealand and Singaporefirstname.lastname@example.org||08:30 - 17:30 AEST||English||Weekends and New South Wales and Victoria public holidays|
|France and the Netherlandsemail@example.com||9:00 - 12:30 and 14:00 - 18:00 (Monday to Thursday)
9:00 - 12:30 and 14:00 - 17:00 (Friday)
|French||Weekends and public holidays|
|United Kingdomfirstname.lastname@example.org||08:30 - 18:00||English||Weekends and England and Wales public holidays|
|USA and Canada||File a ticket||24 hours a day / 7 days a week||English||None|
|All Others||Provided by appropriate Support Location specified at point of sale.|